I bought a defective bed frame at this store. I returned it and exchanged it for another one, which they offered at a lowered price to compensate for the inconvenience. Fair deal. Would do business with them again.read more
They have beautiful and unique items but the customer service leaves much to be desired. If you are outside the 30 day return period and you have a quality issue, you will be offered no recourse and a quick Google search will show you that these quality issues are NOT unusual. At this price point, I would expect them to stand by their products as Crate and Barrel does. I won't be shopping here again.read more
Ask for the sales associate Melanie. I cannot say enough good things about her. She was able to lock down my complicated order and track down items, quote me on costs and walk me through the sometimes complicated sales process. Thank you, thank you thank you!read more