Scheduled, then test drove a Model 3. Needless to say, the car is amazing. Enhanced Auto Pilot is mind blowing. The best test drive experience: completely stress free of any sales pressure and incredibly pleasant staff, in particular Ricardo. Loved the entire experience.read more
We came all the way from the USA to Montreal for a trip, when we saw that this store had a Model 3. We couldn't find one anywhere else to look at. Unfortunately, we couldn't test drive it, but we got to experience all of the other features. The people there are very friendly and they know a lot about the cars. It's very clean inside and the cars are awesome! Best showroom ever!read more
I had a wonderful experience here. Incredibly nice salespeople. One of them offered me a water immediately when I walked in. And of course, checking out the cars was fabulous. Can't wait to order one!read more
service pourri. the saleman : no greeting..not presenting himself...et réponses vagues...and then just left!although we've (husband) bought a model S and then a model X here and had convinced me to try a model3....I hated so much my experience today....not going back.read more
Am ready to purchase model 3 (been waiting for 2 yrs) but none available to test drive so I ask to test drive a model S and was refused! Supposedly because they are only available to people who will purchase an S. Person suggested I go to dealer in Toronto. Talk about turning customers away!read more
Beautiful car but the worst service ever. the worst dealership. I won't recommend it to anyone. They have a lot to learn like any other new company. The worst part about them is that they refuse to adapt and learn from their mistakes. They lie a lot about their services. It is a waste of such a beautiful innovation with this kind of service.read more
My off-warranty service experience has been phenomenal! They actually made me feel like a valued customer. Very different from my many previous experiences with VW, Ford, Toyota, Porsche...read more
Horrendous experience. Bought a brand new Tesla Model X for 115K. The car was delivered with a big scratch. One week later, the car breaks down, falcon wings do not work, problem with the firmware, cannot open the charge port from outside. It gets towed to the dealership. They say they have no loaners. They refer me to a rental company that 1) said they cannot pick me up as I live too far 2) Have no premium cars to rent anyways. Moreover, I have been trying to talk to someone knowledgeable at the service department for more than 5 hours , with absolutely no luck. I AM EXTREMELLY DISSAPOINTED.read more
Mecca for Teslarati. Mostly delivered on the no pressure showroom experience but a little clingy. Nowhere near a regular dealer. Good to finally visit. Now let's see if I actually get one.read more