As a store owner, security ranks high on my list of concerns. After getting screwed by my neighborhood locksmith (borrowed an item and refused to return it or pay for it) and understandably fearing my keys might have been compromised (he once cut me a pair of replacement keys and could've secretly kept a spare), I resolved to change my locks.A colleague suggested I go for the Medeco brand, which while much more expensive is also much more secure.After I called in, the owner came to see me and he gave me a free estimate. After shopping around some more, I found that he had the best deal and gave him the okay.While I wanted to change both the inner and outer locks, he rightfully pointed out that changing only the outer lock was unnecessary in my case. I could still keep my inner lock without risk. A true professional, he doesn't sell people stuff they don't need.Definitely going to recommend him.read more
Charged me $100 to change the piece of a lock and 6 weeks later it was broken again. I called and left messages and he never returned my calls. When I called from a different number, he called me back right away. When I asked about why the lock was not working, he said he never fixed that part of the lock (this is a very standard deadbolt lock). I asked him to come by and see it again and offered to pay for a new lock. He told me to spray it with jig a loo and then call him back. Terrible work, terrible service and terrible price. I called another locksmith and the lock was changed with no problems.read more
5.0 star rating8/22/2018Salvatore came by about an hour after I called to report that the lock on my front door was in pieces. (It seems that my attempts to repair it myself had not gone very well...) Anyway, he put it all back together, showed me what he was doing as he did it, charged me virtually nothing, shook my hand, and said to give him a call if I had any further problems. Pretty much the perfect interaction with a quality trades-person – Personable, prompt, courteous and fair.read more
What an excellent service Bruno & Salvatore gives me every time! They have the personalized customer service that you rarely get these days...no wonder they at still in business?read more
We needed to quickly change two locks and Sal was available, despite it being the weekend. He provided us with fast, very courteous service, and professional, no-nonsense advice. His prices are fair and his customer service is impeccable. I highly recommend McWhinnie's services. Wish I had more locks to change!read more
These guys are the best locksmiths in town! They were courteous, prompt, and knowledgeable. I was locked out of my apartment with no wallet and no phone and quite worried about what to do. They arrived with next to no wait time and were understanding when I missed them because I was on my way back from a public phone. They came back and let me in without any damages to my door or my lock. They were quiet and polite and they didn't take advantage of the situation I was in. I cannot stress the quality of this service enough!read more
Extremely happy with their service - fast and reasonable. They even came to my house on a holiday when I had to have an exterior lock replaced immediately in order to secure my house. Highly recommend!read more