Spend almost a grand on a set of Tivoli radios and speakers. Realized at home that one of the audio cables was defective and they refused to exchange the cable when i went back to the store or give me a replacement, stating that i had to purchase the 20$ cable from them. How a store could sell a defective product and then ask client to purchase another one is beyond my comprehension.read more
A rare old school store, where people working are loyal, caring and knowledgeable. I don't buy any electronics without at least consulting the boys, especially Jack and Nectar! read more
Rude staff of supposed audiophiles who's knowledge of audio both portable and home audio and visual equipment is woefully out of date. The selection is also limited and overpriced. Older sales guy didn't believe me when I told them something and when I offered to demonstrate and prove the guy wrong he walked off in a huff. Obvious figuring because he had been in the business for a while he must know everything. I used to have respect for these guys, but no longer.read more
I was only in Layton Audio very briefly to replace a cable on my Sennheiser headphones, but the service was courteous and helpful and the store itself seemed nice. They had a good selection of mid-level to high-end headphone brands. Also noticed that they had turntable maintenance supplies, which was a neat find--I've noticed many places seem to sell turntables but none of the maintenance equipment.Overall, nice little store, worth a visit if you're shopping for audio equipment or need an emergency replacement like I did.read more
Staff gives off the vibe that you are bothering them. Customer Service was horrible! First and last time I walk in there! Came in for some repairs, but with their rude service and high price. I will bring my work somewhere else.read more
I'm so glad I stopped here instead of purchasing headphones online. I had some of the best customer service in months. The man who helped me, possibly the owner, was extremely knowledgeable about his products and thought me so much about headphones. I spent about 30-40 minutes there trying on different headphones and listening to his recommendations. I found the perfect headphones, which I never came across online, because he suggested headphones depending on what I needed. I'm so happy with my purchase and I'll be returning next time I need another pair. You reminded me why I love to shop in store rather than online. It was such an enjoyable shopping experience.Thank you for your help!read more
Bought there, father did. Came in with new bt headphones from a brand they used to carry. Too tight. Daniel saved me from buying a new pair by showing me a simple trick. They know their stuff. txread more
My go to place for anything audio. The sky the limit here. Very knowledgeable staff and great product selection. If not in stock they will order it and get it by a week or so. I bought many things there.read more