THE WORST EXPERIENCE EVER. I booked the cleaning. They dont have flexible hours so I needed to cancel the day of my work. It was supposed to be in the morning, the same day 1 hour before I receive an email saying that an employee called sick. ( like there is one person cleaning the whole city of Montreal). I emailed them back, they never rescheduled it, I tried to call, no one picked up. Wow!!! So irresponsible, disrespectful & unprofessional! Thanks!read more
The cleaner who cleaned my apartment did a fantastic job. Getting reliable bookings is not so good.I had requesting bi-weekly cleaning service and got one cleaning after that. Knowing that I would be having surgery and unable to clean the apartment myself for a while, it was very important to make sure someone would do the job two weeks after the previous cleaning. After the surgery and as the weekend approached I still had not received a confirmation of a day/time for the next weekend cleaning. On Wednesday I sent an email asking if the cleaner would be coming on the weekend. Not wanting to be obnoxious, I allowed some time to pass before sending another request for confirmation on Friday. Late that evening I received an email from the service saying that they had not received my previous email and would not have a cleaner available until next weekend. Very convenient for them. Now I am stuck in an apartment that I cannot clean and forced to look for another cleaning service.So, to sum up, the cleaners that do the cleaning seem to be great, but whoever books them has a very cavalier attitude about service from my experience. I can only suppose that they are so successful that they can afford to turn down clients.read more
Very good cleaning service! The cleaning was done very well, my house was spotless and their customer service is excellent and the price charged is very reasonable for the amount of work. I highly recommend this company.read more
This was my second time using The Montreal Cleaners and the results were just as good as the first. We are so happy to see very clean and organized apartment. We truly appreciate the effort. Thanks again!read more
Love this service! We've been using them for regular cleanings for the last 10 months and have been extremely happy and impressed with the service. They are very responsive to email (which is my preferred method of communication) and very professional on the phone as well. The house cleaning is always very thorough and well done! The reasonable price allows us to have them come every week. We have been so pleased with this service. They are dependable, honest and trustworthy. I have never had an issue with them; nothing ever broken or missing. I recommend them to anyone.read more
Great company! I am extremely pleased with the service I received. They arrived promptly and we're very polite. They vacuumed and dusted with precision and care. I was stunned when I saw the final results, my condo has never looked better! I would highly recommend them to anyone seeking a competent and professional cleaning service.read more
Not worth it. Just superficial cleaning done. Cleaner was not thorough at all. No dusting of window sills, underside of furniture not cleaned (see photo), water marks remained on bathroom taps. Will not use this service in the future.read more
Save your money! I paid $180 for deep cleaning, my place was unfurnished and the cleaner stayed there for 5 hours... This is how I found my place after what they call “deep cleaning”. Worst part is when I contacted the office they gave me 15% off for my next cleaning! Which is not convenient at all!! I emailed them back with the images below, they did not respond!! Very disappointing!!read more
The Montreal Cleaning Services is excellent!Very good communication from the cleaning service. The cleaning person sent to clean my home arrived on time.The condo sparkles when they are done and everything gleams as good as new. They are true professionals, providing excellent service and do a much better job than I could ever do.I would highly recommend their services for anyone wanting quality cleaning!read more
C’est une expérience formidable que j’ai eue avec The Montreal cleaners. Après chaque visite mon appartement est impeccable, fraiche et super propre. J’ai hâte de rentrer chez-moi le jour de leur visite.read more
Despite good communication via email the cleaner is fully unprofessional. 1) Late; 2) lazy; 3) full of excuses for not able to clean certain window sections (I had to do it and remove window parts), 4) and no receipt given. 5)155$ for 7 windows in 45 minutes ---- shameful. Never ever again.read more
Thanks to crew of The Montreal Cleaners. We have had 2 different companies over the last two years but have finally found one that can clean to the standards we expect. Superb!read more
I appreciated their service, the cleaner arrived early, he was very personable and very kind, and the price was as quoted. The reason I am not fully satisfied is because I paid $100.00 for a single bedroom sanitizing + cleaning, and the outcome didn't really meet my expectations. I had cleaned the room out beforehand so it was nearly bare. He cleaned the room don't get me wrong, but the carpet in the room never got moved over and the floor underneath was still very dirty. He just cleaned the hardwood around the carpet. I thought they would have moved the furniture a little so as to get everything clean. Maybe inch the bed away from the wall to clean the wall. Or slide the bedside table over in order to clean the floor underneath. It was much more of a surface clean rather than the deep clean I had wanted it to be considering the price.read more
I so highly recommend the Montreal Cleaners. From the start, they were quick in responses, and very clear about what I'd be getting. They also promised a lot, but they absolutely delivered. They were very prompt, and okay to work around my weird schedule. They cleaned the place top to bottom, and did an incredible job, and were SO NICE. They also promise to use eco-friendly products, which is a big part of why I chose them in the first place. The products were in bottles so I could not tell what they were specifically (as they probably buy them in bulk) but the products did not have a strong chemical smell like most conventional cleaning products, so I am quite sure that they delivered in that regard as well. They also have a nice discount for returning customers, which is really nice. They are well priced, and believe me, it is 100% worth it.read more
Excellent service! Showed up on time with their own supplies, cleaned everything as advertised, worked very efficiently, and the price is right. They even asked me to check at the end and make sure everything was done properly. Would definitely hire them again!read more