The installation was a complete joke. Will have filed a formal complaint with costco. When we were at the service department at costco they did mention that we were not the first to have quite a lot of issues. Our issues range from drainage problems to arrogant, condescending attitudes, as well as one of the crew pissing on our garage wall while i was inside the house. Bet he didnt know id catch him on my cameras tho.During the 3rd visit to fix problem areas, mostly with drainage. I was watching my cameras inside while one of them decided to take a piss on exterior wall of my home. If they would have asked to use the bathroom I would have been a bit happy to provide one. Even my dog knows better. Meanwhile the other worker was super condescending towards me, trying to convince me that the job they did was amazing. I also have a degree in Aircraft Maintenance engineering, and i would argue that most of the work they did was novice at best. The best example was of this non-sense was when they moved a faulty water pipe to another location where it is now tightly wrapped around an electrical junction box. Now I have to hire a licensed electrician to inspect properly.read more
Nous avons reçu un super service du début à la fin. Vous êtes professionnels, je vous recommanderai à tous ceux qui me le demanderont. Merci pour tout!!
Vraiment déçue. Aucune communication entre les différents employés avec qui j'ai parlé. On s'est fait promettre des services qui n'ont jamais été faits et/ou impossible à effectuer. Aucune classe de l'équipe d'installation, il y a même un employé qui a uriné dans ma cour sur ma maison (vidéo à l'appui). Ils ont dû revenir 2 fois pour réparer des erreurs, je n'ose imaginer celles qu'on ne voit pas. La seule chose que j'ai appréciée de cette expérience, ce sont les thermopompes Lennox, bon produit, alors mérite qu'1 seule étoile.read more
Superbe experience pendant et après la vente.J ai été super bien guidé du debut a la fin.Bref que du positif sur cette entreprise.Je la recommande a tous.
J'étais hésitante à cause de mon vieux panneau électrique. Le propriétaire en personne s'est déplacé pour venir voir. Ils ont pu la mettre sans devoir ajouter un nouveau panneau ce qui représente une belle économie. Les installateurs ont proposé de mettre le tuyau d'écoulement à un meilleur endroit que ce que j'avais en tête. Ça risque de nous simplifier la vie au moment de rénover la salle de bain. Reste a voir la machine elle-même !read more
Très bon prix! Même avec la soumission en main, les compétiteurs ne pouvaient pas égaler. Les installateurs avaient passer le fil à un endroit absurde. Ils ont repasser le fil quand je leur en ait fait part. Une chance....read more
Excellente compagnie du début à la fin. On avait un problème avec notre vieille maison pour bien distribuer la chaleur (et fraicheur) dans certaines pièces. On nous a recommandé un système Lennox avec fournaise a vitesse variable et thermopompe. Après un an, nous pouvons confirmer que la maison n’a jamais été aussi bien chauffé et climatisé.L’installation a été très professionnel, propre et le personnelle était très présent pour répondre à nos nombreuses questions.Finalement le service après-vente a été impeccable jusqu’à maintenant.read more
Airmax came to service my central air conditioning unit. They were on time, very professional, and polite. Great service. I would call them again for any future work.
Installed a new Lennox mla split mini heat pump. Very competitive price, Costco authorised installers were very experienced, clean and friendly. Installation is probably the most important and from what I saw, I think the one negative post is from a competitor lol.As a salesperson I did a lot of research and actually found a few hundred less expensive but theow quality of service and instalation from those places just was not worth it. Definitely would recommend! Thanks Patrick!read more
Overall; Very Good service. Representatives were friendly. Technicians were pleasant. Units are working well. Of course, after the work was done, some clean-up was required which I believe was Normal. Very satisfied.read more
Installation of my system went smoothly and all is working well. The technicians were pleasant and efficient. Right now I am pleased and would recommend Airmax Climatisation to all potential buyers.read more
We had a Lennox thermopompe installed 3 weeks ago, very satisfied with the product and the 2 guys that came to install the unit were great, very polite and gave us all the info we needed to run this unit properly. I had to call the Air-Max office a few days after the installation and the person that I spoke to was also very helpful. We would recommend Air-Max without hesitation.read more
Hai Huynh.Our thanks for the excellent service from AirMax, it is a very pleasant experience with all of your staff.The Lennox heat pump was properly installed, appointment was exactly on time, the team is professional, courtesy and friendly. All our questions were thoroughly explained, most importantly always with smiles.We are very happy and strongly recommend AirMax for this service.Our thanks to the installation team: Martin, Réjean, Jéremi - Sales rep.: M. Alexandre Fortier - and the owner: M. Patrick Gauvin.read more