Google Reviews
Jeremy Holmes
20:07 09 Mar 17
I have been using A-1 Quality Chimney Cleaning for over 5 years now and am always happy with the service I receive. They are always prompt and on time, and when scheduling they are eager to find a time that suits my schedule vs forcing me to fit theirs. Their technician Shawn is amazing. He is clean and courteous - shoes are left at the door, furniture moved and drop cloths on the floor before starting anything. I recommend them to anyone wishing to use a reliable chimney cleaning and repair company.read more
Gerry Oosterman
20:08 03 Dec 16
I have been dealing with A1 Quality Chimney Cleaning for more than 30 years, and have always been satisfied, even if the sugary voiced lady called again and again to get an appointment, which for me was a bit annoying. We have since learned that she has spun off a new business, A1 Quality Mechanical, and has been calling all her contacts from A1 Chimney Cleaning, including us, in an attempt to draw customers away to her new company. She called us this season and insisted I call a new number, which I did not. I am guessing that the negative reviews here were from her, or a member of her team. Please feel confident in using A1 Chimney Cleaning as, in my opinion, they are a professional, responsive and reliable company.read more
candace kruttschnitt
20:22 14 Mar 16
A-! Quality is terrific. They given you honest advice about what you need (no over selling), perform the job efficiently and are reasonably priced. I highly recommend them and I have been using them for several years.read more
Cheryl Powless
15:59 13 Jan 16
Had Tech Shawn (sp?) service our wood stove today and he was great. Professional and helpful. Gave me a lesson on how to use our stove and a answered all my questions. Thank you. Definitely recommend this business.read more
shawn griffiths
15:16 01 Feb 13
We've been using our fireplace for years and when we realized we should get a chimney sweep, we didn't know who to call. About 5 years ago, A neighbour recommended A1 Quality Chimney Cleaning and they came out to do the work. Their rate was way better than some of the others we spoke to and they have cleaned the chimney every year since then. The second year, they found out that our furnace chimney liner was incorrectly sized and falling apart and they fixed that too. Their guys are always on time and very courteous and knowledgeable. read more
Patrick Nguyen
19:28 22 Nov 17
I just had my chimney serviced by Owen and I am very pleased with the service I received. He was very professional and went above and beyond to fix my firebox. I will definitely be calling this company to have my chimney serviced going forward!read more
Chris Agaton
20:29 26 Jun 18
I had gone onto the roof after the big windstorm to put the chimney cap back on after it blew off. After the latest windstorm here in Toronto I noticed my chimney cap came off again. I hate going on my roof and I figured it was time to get someone in to do it right. After a quick google search I came across A-1. I emailed them on a Saturday night, but my email was never replied to. I called on Monday and spoke to a friendly voice that booked me for the upcoming Saturday. They called the night before to confirm the appointment. I told them I would be out, but they said pics would be taken and texted to me while the guy was on the roof. Saturday came and the worker came about 2 hours earlier which was perfect! Due to the rain he had some cancellations, but the rain had stopped when he got to our house. He put the cap on and came back down to show me some pics of where the chimney was crumbling and offered to fix it up for a reasonable price which I agreed to. Showed me more pics of the chimney and advised that it should be fixed by next summer at the latest. I knew it was in rough shape from me being on the roof a couple weeks back so I knew he was being honest. Gave me some options as to what we should do with the chimney which we were happy to find out about. The worker that came was extremely friendly and knowledgeable. Never got his name, but great work! Was able to pay by e-transfer which was convenient. All in all I would highly recommend this service to anyone looking for a chimney cap or repairs. Will be calling them next summer to fix our chimney for sure!read more
Michael Mele
20:12 18 Dec 17
Despite not having availability to send a technician immediately, Owen from A-1 patiently addressed many of my concerns over the phone, shared his wealth of knowledge and helped guide me to a solution - all free of cost. Much appreciated!read more
Jamie Paul Rock
20:49 21 Nov 18
What a great bunch of people! I called them for help when the damper cover fell down out my my chimney. Kelly was so helpful and called me right back. He said he would have a technician call me to try to help. Owen called and talked me through the repair on the phone. Incredibly helpful. I will give these guys all the business I can. You should, too.read more
Vonna Cree
13:08 10 Dec 18
I'm not sure how you did this job, I had two other companies say they could not do it so thanks for getting it done. I'll keepyou on file.
Laura Karrei-Gupta
18:08 14 Jan 19
As new home owner, I had called for two chimney sweeps. Coincidentally, A1 Quality Chimney Sweep had already cleaned our two chimneys for the previous owner weeks before we moved in. I had no idea, but they had my new home's record on file and let me know that there was no need for a cleaning. They also very patiently listened to an issue I once had with one of the fires (where some smoke blew down) and they told me what I had to do next time. They could have easily charged me for services I thought I needed, but instead were honest and patient on the phone and told me that no services were required at this time. Will definitely use them in the future! I'm very impressed.read more
Niels Tofting
14:59 08 Feb 19
The A-1 Chimney team is professional and courteous. The insurance company required that my mother receive a WETT Certificate for her wood burning stove. The technician; Owen was very professional, completed a thorough cleaning, and provided a quick turn around for the WETT Certificate - their service was much appreciated.read more
wil mclean
22:11 11 Mar 20
Fantastic quality of work and service! Kelly and Owen were easy to communicate with right off the bat. After inspecting our chimney Owen called and offered a solution that saved us money and time! It's rare that you'll find specialists that actually try to save you money when they could have gone to lengths to pad their pricing. Definitely appreciated! I'll be recommending their services to anyone else that asks!read more
Kathy A
19:05 27 Feb 20
I had an emergency situation with my chimney. Owen spent considerable time on the phone with me trying diagnose and explain everything prior to determining an action plan which included referral to another company. Thanks to A1's dedication to their craft and their superior customer service, there was a quick resolution to the issue.read more
Gary Garland
16:59 24 Mar 20
Very professional from first contact with the company through to completion of the job. Owen, the repair rep, was very friendly, experienced, knowledgeable and took the time to describe the problem, available repair options and pricing. Doesn't get much better than that!read more
Ben Yue
14:17 18 Dec 19
Kelly discussed with me over the phone what my issue was and was able to assist me on the spot and send Owen to repair the next day. I highly recommend A-1 if you have any issues with your chimney. Quality of work and customer service is amazing.read more
Opportunity Employer
16:52 22 Nov 19
What a great job! From my initial communications with Kelly and even the owner Bob to technicians Ryan and Owen who fixed our flue mechanism. Thanks guys for the great work and service all at a great price. I highly recommend this company, we will definitely be calling them every year from now on!read more
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